Category: Global Announcements

HelpDesk emergency maintenance

We would like to inform you that we need to perform maintenance on our HelpDesk system which is at the link https://support.jolt.co.uk/. When: 10:00 UTC today – June 10. ETA: maintenance is expected to take 20-25 minutes,...

Billing System Update

We need to inform you that we are performing billing system update at the moment, therefore Client Area / Order Form can be temporary inaccessible. ETA is 1-2 hours. This post will be updated...

DDoS attack

We need to inform you that we are currently experiencing network issues on the route to the part of our network structure caused by DDoS attack aimed at one of our server’s IP addresses. Estimated...

Ticket system temporary issues

Please be informed that we are experiencing temporary issues with submitting tickets via sending email to our @jolt.co.uk email addresses. Kindly make use of our contact form in order to submit and update tickets. In...

Network issues in the datacentre

We need to inform you that we are currently experiencing network issues with our 37.61.235.0/24 sub-network, thus all VPS and Dedicated Servers to which IP addresses from this sub-network are assigned are currently not...